For instance, Alexa can not find Echo Glow because they are incompatible or linked to different WiFi networks. It will also not discover Echo Glow that is not set up or if the skills are not enabled. A disabled UPnP can also hinder Alexa from finding your Echo Glow.

Fortunately, you can easily fix this issue with the correct guidance. Therefore, if you need some professional assistance, read on to find out why Alexa can not find Echo Glow and how to fix it.

Why Is Alexa Not Finding Echo Glow?

Here are the common reasons why Alexa fail to find Echo Glow:

1. Echo Glow is Incompatible

2. Alexa and Echo Glow Connected to Different WiFi Networks

Multiple smart home devices should be linked to the same network connection to function as one.

For instance, each smart gadget communicates with other devices using radio waves or signals. These radio signals are sent and carried by a WiFi network.

Therefore, Alexa will not find your Echo Glow if they are connected to a separate network.

3. Echo Glow is Not Set Up

Have you set up your new Echo Glow? It could be why Alexa can not find it if you haven’t.

Typically, Alexa can only find devices turned on and configured or set up. For instance, Alexa will not discover your Echo Glow if you haven’t finished configuring the Echo device.

Therefore, Alexa can not find your Echo Glow due to unable Echo Glow skills.

6. Disabled Router UPnP

WiFi routers have UPnP (Universal Plug and Play) protocol, which allows devices to discover, connect, and communicate with each other.

If it is disabled, Alexa will not find or discover your Echo Glow.

How to Fix Alexa Not Finding Echo Glow

1. Puy Echo Glow that is Alexa-Compatible

If your Echo Glow is not found on this page, it means the device is unregistered. This could be the reason why Alexa can not find your Echo Glow.

Therefore, you can fix the issue by purchasing another Echo Glow compatible with Alexa.

2. Connect Alexa and Echo Glow to the Same WiFi Network

Follow these steps to check WiFi settings on the Alexa app:

Step 1: Click on “Devices.”

Step 2: Select “Alexa speaker device.”

Step 3: Click “WiFi network” > “Change.”

You can then follow the on-screen guide to change the WiFi settings.

Therefore, ensuring that both Alexa and Echo Glow are connected to the same WiFi network will resolve this issue.

3. Set Up Your Echo Glow

If you have purchased a new Echo Glow, ensure it is set up first before attempting to connect it to Alexa.

For instance, you need to check the device’s user manual to see which program or app you should download.

After downloading the program, follow the on-screen instructions to set up or configure and connect Echo Glow to WiFi.

Alexa should now be able to find your Echo Glow.

Step 1: Click on “Menu” and select “Skills.”

Step 2: Search for the appropriate manufacturer’s skill.

Step 3: Tap on “Enable” and follow the on-screen guide.

Step 4: Go to “Devices” abd tap “Add Device.”

You can also ask Alexa to find your Echo Glow by saying, “Alexa, find my device.” Alexa will then guide you through the setup steps.

You can restart the app by deleting and reinstalling it if there is no available update. This will delete temporary memory and data, such as generic bugs

6. Enable UPnP on Your WiFi Router

Follow these steps to enable UPnP on the WiFi router:

Step 1: Connect your computer or smartphone to the WiFi router.

Step 2: Launch a web browser.

Step 3: Copy and paste your IP address into the web search bar.

Step 4: Sign in to your WiFi router account.

Step 5: Click “Advanced” > “Advanced Setup” and select the check box next to “UPnP.”

Step 6: Tap “Apply.”

After this, Alexa should be able to find your Echo Glow more easily.

Conclusion

Alexa can not find Echo Glow because they are incompatible or linked to different WiFi networks. It will also not discover Echo Glow that is not set up. A disabled UPnP can also hinder Alexa from finding your Echo Glow.