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Today we will show you what to do to fix the problem for good.

1. Set up your network

  • When you see the “unable to connect to network” message, press and hold the Home button for at least 10 seconds.
  • This will bring a message in the bottom-right corner saying that the new remote has connected.
  • Navigate through the options to set up your connection.

2. Restart the device

Sometimes, a simple restart might solve the issue.

  • Press and hold the Select button for at least 5 seconds. This will put the remote into pair mode.
  • Press and the Select and Play buttons together to restart the device.

3. Reset the device

Conclusion

It is worth mentioning that this problem appeared after people used a new Wi-Fi connection.

Many new Wi-Fi connections have range issues. Fix them with the help of our detailed guide!

Luckily, you can solve this issue quickly with our easy solutions. Set up your new network, restart the device and if these operations don’t work, reset your device.

Did our solutions work for you? Did you find another method to solve this issue? Do let us know in the comments section below!

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