• Removing the band from the charger and placing it back in properlyFactory resetting the bandUnpair the band from your phone’s Bluetooth settings and pair it back in the app.

In this piece, we will discuss the possible reasons for the Halo Band not connecting to the app and how you can fix it. Keep reading to find out about all of this.

Some of the reasons for this include:

These are all the possible reasons your halo band isn’t pairing with the Halo App on your mobile. Luckily, you can resolve it by yourself. The following section goes into detail on how to do this.

If your band isn’t connecting to the app, here are some things to try.

  • Ensure that the battery is charged: The first thing you should do if your Halo band isn’t connecting to the app is to check if it’s charged, as a low battery can be the cause of this. If you are not sure, charge it first.Pair the band and your phone through the Halo app. If you have already paired them from the phone’s Bluetooth settings, unpair them by using “Forget this device” if your mobile is an iPhone and  “Unpair” if your mobile is an Android.Factory reset your Halo band: Even if the device is new, you might have to factory reset it to connect to the app. To reset, press the button on the band twice. On the second press, hold the button down until you see a blinking purple light.Take the device out of its charger and put it back in. Ensure that the pins of the charger and the band are properly aligned.

Before using a new halo band, you must follow the following processes to connect to the app. As the band doesn’t have a screen, you otherwise run the risk of putting on the band without any result to show for it.

  • Depending on your device, download the app from the Google play store or Apple’s App Store. The app is compatible with iOS 12.0 and Android 7.0 on iPhones and Android phones, respectively.Put on the Bluetooth on your mobile device.Give the app permission to use Bluetooth and pair it with the band.

You will then be directed to the homepage that has you to start setting up.

Conclusion

It is a big problem if your halo band isn’t connecting to the halo app on your mobile device, especially if it was working before and suddenly stopped. Fortunately, you can solve many of these causes on your own. You can do this by factory resetting the band, ensuring that the band is well charged and pairing it with your phone from the app.