Now, if you want to learn to successfully attempt each of these solutions, keep reading! We are going to go through the step-by-step directions so that you can get your system turned on and running smoothly in no time.
Here’s what you can try:
Ready to get started? Here are the step-by-step instructions for each solution.
Make Sure the Screen Display is On
This is a fairly common problem that is incredibly easy to fix: your Smart Thermostat may actually be on, but the screen display is sleeping! In order to check if this is the problem, you can simply touch the display screen, if it powers on, your problem is fixed! If not, it may be that your screen brightness is actually too low to see it.
To increase the screen brightness, open the Alexa app on your smartphone, navigate to the Smart Thermostat device settings, and you will be shown an option to increase or decrease the brightness.
Verify the Main Power of the HVAC is Turned On
Verifying the main power is turned on is another straightforward solution to try as it requires very little work and may just solve your problem!
Once you found it, try turning it off and on again and see if your Smart Thermostat turns on!
Check the Wires are Connected Properly
While this solution is slightly more complicated than the others, the problem could very well be that the wires aren’t connected properly.
To check if the wires are properly connected, first, ensure that the main power is turned off on the circuit breaker, then follow the directions listed below:
- Remove the faceplate of the thermostat from the wall. Make sure the wiring matches the instructions on the Alexa app.Make sure each wire is properly connected by removing and reconnecting each wire. Ensure that the C Wire is connected to the HVAC system via the 24 V Common port.
The classic, and almost always successful, troubleshooting solution of turning the device off and on again is the final tip in our list!
