Geeni light bulbs are convenient LED options designed to provide energy-efficient lighting in a smart home. They are a great choice to use with a smart home hub like Google Home. At times, you may experience a lack of connection between the two.
On average, if you can’t link the Geeni light bulb to Google Home, it is usually has to do with the internet connection. It may also indicate that there is an issue with Google or Geeni services. Some checks can determine what is causing this problem.
If you have Geeni light bulbs that aren’t linking to Google Home, read on below to find out what to try in this situation.
Can’t Link Geeni Light Bulb to Google Home?
The Geeni light bulbs come in various formats, from the Lux range to the Prisma and Prisma Plus.
These dimmable light bulbs connect to Wi-Fi and easily contribute to smart home systems like Google Home, also known as Google Nest.
A link between the light bulbs and Google Home is essential, but at times this can drop. These are some of the most common causes:
- The Internet connection is down: Access to the Internet is necessary on both sides. When there are connectivity problems, the Geeni light bulb will be unlinked from Google Home.Google services are down: Sometimes, parts of Google can be down, regardless of Internet connection strength. This is usually a very temporary problem.
In these cases, there are some easy fixes to try when you can’t link a Geeni light bulb to Google Home.
What to Try When Geeni Light Bulb Won’t Link to Google Home
A Geeni light bulb can sometimes unlink from Google Home, which will prevent you from being able to use it through the Google Home hub. To solve this problem, try out these potential fixes.
Restart Your Router
At times, your Internet connection may be down due to issues with the network. In that case, you will have to wait for normal service to be restored.
If there are no issues with your provider, but you are experiencing fluctuations in connection, you should restart the router.
Once you restart the router, wait for it to resume connection as normal, then check the link between the Geeni light bulb and Google Home.
Everything should start working once again as expected.
Relink Your Geeni Light Bulb to Google Home
In some cases, the link between your Geeni light bulb and Google Home will have to be reset.
To do this, go to the Google Home app and remove the Geeni light bulb in question from the smart home hub.
You will have to add the Geeni light bulb to the Google Home app again like you did the first time you used it.
This process will take a few minutes, but it should restore the link between Google Home and the Geeni light bulb.
This will ensure that you get the most out of your smart home lighting and eliminate any issues with the connection between the two devices.
Check If There Is a Glitch
On rare occasions, the link between the Geeni light bulb and Google Home can be severed due to a glitch with the system.
These are usually known issues, with teams working to develop fixes for them.
If you experience the Geeni light bulb disappearing from the Google Home app, look at the Geeni app.
The light bulb may appear there as normal, which would indicate that the problem lies with Google Home.
This is usually a temporary problem but can affect your use of the Geeni light bulb.
If this happens, check with Google and see whether there is an update regarding the problem and how long it will take.
Once it is solved, you may need to link your Geeni light bulb to Google Home again to ensure that it works as it should.
Contact Customer Support
If you’ve tried out everything above and the problem persists, you will have to get in touch with Geeni customer support to fix the link between the light bulb and Google Home.
They may be aware of a problem with the system and will work harder to offer a solution.
You may have to do some of the previous checks while in contact with the team at Geeni.
Give details of your Internet connection and make sure that you’ve already restarted the router to eliminate any potential issues from that.
The customer support team will also be aware of other potential glitches that you may not be aware of and will advise further on what best to do while the problem is getting fixed.
Whenever you experience persistent problems with Geeni products like the light bulb, contact the customer support team through whichever option feels best to you.
Conclusion
When you can’t link a Geeni light bulb to Google Home, there can be various causes.
Usually, restarting the router and making sure the Internet connection is stable will fix the problem, but there can be more persistent issues that require different solutions.