Cortana Disappears When You Click On It Here S The Fix

Cortana is your digital assistant built right into the Windows 10 OS. The digital voice assistant comes with several excellent features. Thus, using Cortana you can search the web, find things on your PC, receive the weather forecast and even engage in light chat. If you have ever used Siri on an iPhone or Google Assistant on Android, you are already acquainted with this type of technology. Many users reported various issues with Cortana and one of them is that Cortana disappears when you click on it. Here is a simple and easy to follow list of possible solutions:

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SOLVED: Cortana disappears when I click on it

Restart the Cortana process
Perform a SCF scan
Perform a DISM scan
Check for updates
Update drivers
Use the Windows Troubleshooter
Disable antivirus software
Create a new administrator account
Reinstall Cortana
Reset your PC

Solution 1: Restart the Cortana process

A viable solution could be to stop and restart Cortana. To restart the service:

Hold down the Ctrl + Alt + Del keys on the keyboard in order to open Task Manager
Click on More Details
From the Processes tab, scroll to locate Cortana and click on it
Click End Task
Restart the device

Solution 2: Perform a SFC scan

Sometimes Cortana might disappear when you click on it due to corrupted system files. File corruption can occur for various reasons, but you can fix it simply by performing a SFC scan. In order to do this, follow the simple steps described below:

Right click on Command prompt and choose Run as administrator
Type sfc /scannow and press enter
Restart the computer

— RELATED: Fix: Cortana Reminders not working in Windows 10

Solution 3: Perform a DISM scan

If the SFC scan is completed but the problem still persists, another solution is to use DISM scan. This is also rather simple and you can do it by following these steps:

Right click your start button and select Command prompt (Admin)
type the following commands and press enter after each commandDISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /Restorehealth
restart your computer

Since the DISM and SFC scans are pretty limited, you’ll need a stronger tool to properly analyze your system for corrupted or problematic files. This specialized system restoration app will do just that! Besides repairing your computer, it will also run periodic scans to make sure everything runs smoothly.

⇒ Get Restoro

Solution 4: Check for updates

Microsoft has updates available to fix known issues with Cortana so make sure your Windows is up to date. To update Windows 10 (using Windows Update):

In the Search window, type Check for updates
Choose Windows update settings
Choose again Check for Updates and wait for the process to complete
Restart your PC

Solution 5: Update drivers

Another possible solution is to try and manually update your graphics and audio drivers. Launch Device Manager and update all the drivers for which there is an exclamation mark. You can also use a dedicated tool that automatically installs the latest driver updates on your computer.

⇒ Get Driverfix

Solution 6: Use the Windows Troubleshooter

You can also use the Windows Troubleshooter when dealing with various system problems, including Cortana issues. You can find below how to run this troubleshooter in Windows 10:

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click here to download and start repairing.

Expert tip:

Solution 7: Temporarily disable your antivirus software

The fact that there are incompatibilities between Cortana and some anti-virus software programs is a known fact. So, if you use a third-party anti-virus or an anti-malware application, you can try to temporarily disable it. If the problem is solved by disabling that software, consider uninstalling it and use an antivirus software that actually works with Cortana, not against it. In order to uninstall a third party antivirus program:

Go to Control Panel and click on Programs and features
In the list of programs that appears, click the antivirus program one time, and click Uninstall
Work through the uninstall process
Restart your PC

Solution 8: Create a new administrator account

If you still cannot fix your problem with Cortana, try creating a new local administrator account:

Press the Windows key + R
Then type ms-settings and then select OK
Select Accounts and go to Family & other people
Under Other people, select Add someone else to this PC
On Windows 10 Home and Windows 10 Professional, provide a name for the user and a password, and then select Next. On Windows 10 Enterprise, select I don’t have this person’s sign-in information, and then select Add a user without a Microsoft account
Set a user name, password, and password hint
Select Next and Finish

Next, make the new account an administrator account:

Under Family & other people , choose the account you created, and then select Change account type
Under Account type, select Administrator and press OK

If the problem still is not fixed, try deleting the old administrator account:

Under Other users, select the old administrator account
Choose Remove and Delete account and data
After the old account is removed, restart your device and sign in with the new account
READ ALSO: Fix: ‘Your Administrator Has Blocked This Program’ in Windows 10, 8.1 and 7

Solution 9: Reinstall Cortana

If you are still having this problem, the cause might be corrupted Cortana components but you can solve the issue simply by reinstalling Cortana:

Start PowerShell as administrator by pressing Windows Key + S and entering powershell
Right click Windows PowerShell from the list of results and choose Run as administrator
Run the following command: Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

After the command is executed, the problem should be solved.

READ ALSO: Full Fix: Cortana Not Working in Windows 10

Solution 10: Reset your PC

If none of the above options worked to fix Cortana, you may have to reset your computer:

Go to Start and click on Settings
In the Update &Security section, click on Recovery
Click Reset and follow the prompts

This will reset Cortana by reinstalling Windows but please bare in mind that is best used as a last resort.

As you can see, fixing Cortana is not that hard, and we hope that our solutions were helpful to you. If you have any comments, questions or suggestions, just let us know in the comments down below.

SOLVED: Cortana disappears when I click on it#

Solution 1: Restart the Cortana process#

Solution 2: Perform a SFC scan#

Solution 3: Perform a DISM scan#

Solution 4: Check for updates#

Solution 5: Update drivers#

Solution 6: Use the Windows Troubleshooter#

Solution 7: Temporarily disable your antivirus software#

Solution 8: Create a new administrator account#

Solution 9: Reinstall Cortana#

Solution 10: Reset your PC#